Contact Git Brain | Product and Support Channels

Customer and product support

Email support@git-brain-api.com for account, purchase, legal, privacy, or general product questions. Include the Git Brain extension version, IDE name, and operating system when they affect the request.

Never send repository credentials, access tokens, private source code, full diffs, or confidential configuration in a support message. A concise description and sanitized reproduction steps are usually enough to begin an investigation.

Bug reports

Use the public bug-report form for a repeatable product failure. It collects the expected behavior, actual behavior, reproduction steps, environment details, and optional screenshots in a consistent format.

Before submitting, remove secrets and private repository details from screenshots and text. The form is intended for Git Brain product issues, not for publishing a repository or requesting access to a private integration API.

Integration and feature questions

Start with the developer resources when connecting Cursor, Claude Code, Codex, or another compatible agent to the extension's local MCP server. Report an integration issue if the documented local setup does not work.

Use the suggestion form for product ideas. Git Brain currently has no public REST API, hosted remote MCP endpoint, or standalone command-line tool, so requests for those interfaces require future product decisions rather than undocumented credentials.

• Support email: support@git-brain-api.com
• Bug reports: reproducible product failures
• Suggestions: workflow and feature proposals